CRM Tips & Tricks which you can use for CRM success in your organisation. Surprisingly it contains more of HR and Sales/marketing Tips rather than technology tips. This is practically true, because CRM is more of HR, Sales and marketing policies and procedure rather than technology.
Apart from tips for better implementation, I have also covered tips in designing and planning for the CRM, because a badly designed or conceived CRM can never be implemented perfectly.
59% of CRM fail due to lack of user adoption. How do you achieve user adoption ? obviously through best of policies and processes. Technology in long run plays only 9% of role in CRM success.
Most of the tips are derived from our real life experience @ Enjay while we help Customers (since 2009) to implement CRM in their businesses. However, some of tips and tricks Articles are by our Guest writers (or interviews), which will also help you understand real life challenges & solutions in implementation of CRM.
How Can developers improve lead generation? Nearly 80% of home buyers search on the internet for their homes. Lead generation is a very complex and the initial stage of any business process. Lead generation is not the only task in hand for any business. CRM is a must, because most importantly for developers lead generation is a complicated process. CRM is…
Most of the Sales Managers try to manage their Sales team in a very strange way. Hire them, give them targets and follow up with them for reaching goals. I think we need to revisit this notion of Sales Managment. Let’s first analyse what does Sales Management mean. Everyone is clear about Sales.What does Management mean? Management means something that…
IT System Integrators sell IT Solutions to the whole world, but when it comes to automating their businesses, they are always reluctant, even the basic tools like CRM for System Integrators. So here are few tips for buying CRM for System Integrators. But before discussing CRM, let’s address the pain areas of System Integration Business. In service Industry, biggest problem…
A study suggests that only 69% of all CRM implementations succeed. Why do CRM implementations fail in such massive proportion? Most obvious and easiest culprit seems to be Technology, But surprising it’s not the technology. 85% of CRM fail due to other reasons. Companies everywhere spend an enormous amount of money on Customer Relationship Management (CRM) systems. Have you ever thought why…
Indian CRM? Whether we agree or not India is a very different country, and Indians are very different people. Yes, we are. No, I am not talking whether we are superior or inferior people. We are just different. Our Bosses, Employees, companies, Management style is different. We believe in making a (remarkably) minimum effort and achieving maximum results. In fact,…
Hosted CRM v/s Self Hosted CRM is always a hot debate. Instead of listing differences between these two, This article lists out points for selecting between hosted CRM and Self Hosted CRM. Most of the SMEs, think of having a Self Hosted CRM. They are not in favour of Cloud or Online CRM. Two main reasons for that decision is…