Stockbroking as a business is getting more and more competitive. Doing extensive automation can be the only way out to win the competition. The most important aspect of the business that needs most automation is obviously Customer Relations, Customer Service or Customer Experience. Setting up a small team of Telecallers or call centre is the first way out that people…
Month: April 2017
Sales Management and Bhagwat Gita
Most of the Sales Managers try to manage their Sales team in a very strange way. Hire them, give them targets and follow up with them for reaching goals. I think we need to revisit this notion of Sales Managment. Let’s first analyse what does Sales Management mean. Everyone is clear about Sales.What does Management mean? Management means something that…