CRM or Customer Relationship Management has become an integral part of any successful business, significant as much as marketing and sales. With the advent of open markets, real-time interactive broadcast platforms, new age mass communication tools and digital social media handles that blur the boundaries of geography, time, age and language, the consumer and its relationship with the brand has…
Android CRM is always better for Mobile CRM than iOS, I believe this even though, I am a huge fan of Apple in general and Steve Jobs in particular, but I still firmly believe that. The reasons are much deeper than it may appear. iOS by design is more restrictive as compared to Android. It does not allow many things…
HR team looks for HR tool to increase Employee satisfaction, motivation, and overall productivity. But, can CRM help HR to improve Employee Experience, sounds strange, but it’s true. A good HR team will take care of interviews, appointment process, induction, training, payroll processing, automating and simplifying the process as much as possible, leveraging technology for it. However what about the regular…
There are more Mobile users than PC. Mobile penetration is far more than the PCs. So obviously benefits of Mobile CRM are much more than a PC based CRM. More over Mobile is much handier and economical as compared to PC or a Laptop. Of course, there are iPhones and expensive android phones which are much costlier than entry level…
What is Actual CRM Software Cost? CRM software cost depends on how you use CRM. Although CRM is gaining popularity within the Indian SMEs and start-ups, still there exists a significant number of developing companies which think that cost of CRM software is high. CRM is considered a tool affordable and necessary only by those who have the substantial financial…
How Can developers improve lead generation? Nearly 80% of home buyers search on the internet for their homes. Lead generation is a very complex and the initial stage of any business process. Lead generation is not the only task in hand for any business. CRM is a must, because most importantly for developers lead generation is a complicated process. CRM is…
Stockbroking as a business is getting more and more competitive. Doing extensive automation can be the only way out to win the competition. The most important aspect of the business that needs most automation is obviously Customer Relations, Customer Service or Customer Experience. Setting up a small team of Telecallers or call centre is the first way out that people…
Most of the Sales Managers try to manage their Sales team in a very strange way. Hire them, give them targets and follow up with them for reaching goals. I think we need to revisit this notion of Sales Managment. Let’s first analyse what does Sales Management mean. Everyone is clear about Sales.What does Management mean? Management means something that…
IT System Integrators sell IT Solutions to the whole world, but when it comes to automating their businesses, they are always reluctant, even the basic tools like CRM for System Integrators. So here are few tips for buying CRM for System Integrators. But before discussing CRM, let’s address the pain areas of System Integration Business. In service Industry, biggest problem…